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Product Compliance Manager in Las Vegas

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Job Ref:  Prod. Comp. Mgr.
Employer:  Resource Partners
Company Name:  Resource Partners
Industry:  Engineering
Job Type:  Full Time
State:  Nevada
City:  Las Vegas
Salary:  DOE

The Product Compliance Manager establishes, monitors and maintains regulatory compliance procedures for software and hardware in accordance with all relevant Independent Testing Labs (ITL) and jurisdictions. The Product Compliance Manager serves as the primary contact to Regulatory Agencies, ITL’s and Internal Operations relative to all current customers and new opportunities and serves as a liaison between Product Management, Engineering and Sales to ensure Gaming Submissions are maintained accurately and products and procedures are compliant. Additionally, the Product Compliance Manager will coordinate with Operations to establish software and hardware release procedures for delivery of regulated products to ITL’s, customer locations and conduct periodic audits relative to adherence to documented procedures.

Job Responsibilities:

·         Manage and coordinate all day to day communications with Independent Test Labs, Regulatory Agencies and internal and external customer inquiries.

·         Maintain and present budgets related to current and forecasted regulatory activities.

·         Must have strong communication skills to create and maintain favorable relationships with ITL’s, Regulatory Agencies, customer compliance personnel and other related departments and internal departments.

·         Research and identify all relevant standards and regulations pertaining to product approval of software and hardware products.

·         Prepare, manage and track product regulatory submissions to include coordination of software and hardware to ITL and Regulatory Agencies.

·         Participate in reviewing product documentation provided to ITL’s and/or Regulatory Agencies prior to release of regulated software and hardware.

·         Participate in presentations of new Product to ITL’s, Regulatory Agencies and/or Operators for approval or acceptance.

·         Manage, document all product approvals and timely communication of submissions to ITL’s and Regulatory Agencies.

·         Coordinate with Product and Sales on requirements related to Sales Opportunities.

·         Establish and maintain a database of all customers and states setting forth relevant steps and procedures required to meet regulatory and jurisdictional requirements.

Required Experience:

·         AA or Bachelor’s Degree.

·         Five (5) years experience in gaming industry.

·         Two (2) years of Casino Gaming Product Compliance within the Gaming Industry and working with ITL’s, State and Tribal entities.

·         Experience with GLI

·         Must be able to obtain multiple state's gaming license.

·         Must successfully pass a drug testing and background check.

Desired Experience

·         Understanding in any of the following: Ticket In Ticket Out Systems, OEM Third Party Interfaces related to Ticket Redemption, Regulatory searches, Slot Accounting Systems, Slot Protocols (SAS, G2S)

·         Budgetary duties

·         Tribal and Lottery Gaming

·         Product submissions and approvals

·         Shipping and notifications

·         Kobetron Verify+

·         Class I and Class II

·         Ability to to interface with Engineering, Product Managers and Regulatory Agencies

·         Available to work flexible shifts and occasional weekends.

·         Ability to obtain and maintain all necessary licensing.

·         Excellent communication skills, both written and oral.

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